During the holidays many people have purchased new routers or received them has a gift. All wireless routers are not the same, as some might think they are! And may not work right with the older PC's or with the Ipads/Iphone and Mac computers. Just because it's the latest and greatest does not mean it will work with your devices. Many will experience drop off and have to power off their devices several times a day. Please contact your local IT person regarding the wireless equipment you are using to make sure it is compatible to the devices in your home.